Frequently Asked Questions About Chrooted Vservers @ Computer STEROIDS com


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Chrooted Vservers FAQ

DNS - How would DNS (domain name servers) be setup for vserver customers?
There are a couple of solutions to this issue, (1) you can use our name server system, (2) you can purchase a second ip
address for $6 per quarter (3 month billing cycle), (3) or the last solution is if you have at least 2 domains we can help
you setup a DNS system on your vserver with the 2 domains. Please visit the contact us page and get a hold of one of our
staff to assist you. If your about to order a vserver please indicate in the comments field which solutions sounded best for
you.

What are the dns servers computersteroids operates and where are they located?
ns1.computersteroids.com 217.172.191.8 (Germany)
ns2.computersteroids.com 72.21.57.170 (Fort Worth, Texas, USA)
ns3.computersteroids.com 69.64.44.20 (St. Louis, Missouri, USA)
ns4.computersteroids.com 69.64.39.91 (St. Louis, Missouri, USA)

Where can I find my website statistics?
Websites and be viewed from plesk or through your 'domain.com/plesk-stat'. If you have the domain setup to do ssl as well as
regular web serving make sure to include the 'https'. You will be prompted for a username and password which are the same as
your ftp passwords.

Where can I login to plesk? Where on the web can I learn more about the plesk control panel?
The plesk control panel runs on port 8443 in a SSL mode which will require a 'https://' at the start and a ':8443' at the
end of your URL. So that your URL should look something like this: 'https://example.com:8443login.php3?previous_page=index'
with replacing 'example.com' with your domain name or ip address of the vserver. A side note if you forget your admin password
to plesk you can get it by logging in as root and entering the following command 'tail /etc/psa/.psa.shadow'.

Support for the plesk control can be found on its developer SW-Soft's Website http://www.sw-soft.com/en/support/plesk/. There
is also a forum on SW-Soft's website as well at: http://forum.sw-soft.com/.

Where can I login to Webmin? Where on the web can I learn more about the Webmin control panel?
Webmin normally runs on port 10000, like 'http://example.com:10000/'. Sometimes you can configure webmin to connect via SSL
through and stunnel setup or an open-SSL setup. More information on webmin can be found at the webmin website at:
http://www.webmin.com.

Where can I login to Usermin? Where on the web can I learn more about the Usermin control panel?
Usermin normally runs on port 20000, like 'http://example.com:20000/'. Sometimes you can configure Usermin to connect via SSL
through and stunnel setup or an open-SSL setup. More information on usermin can be found at the usermin website at:
http://www.webmin.com/index6.html.

Where can I login to Virtualmin? Where on the web can I learn more about the Virtualmin control panel?
Virtualmin is actually apart of the webmin server but it creates a separate user login for each website that gets setup. The
user still logs in on port 10000 like 'http://example.com:10000' but has a control panel with only tools associated to help
run his/her domain name. The virtualmin website is located at: http://www.webmin.com/index8.html.

Where can I learn more about the ssh command line? What are some of the commands? And where can I get a windows client?

This is an excerpt from a web hosting talk thread at:
http://www.webhostingtalk.com/showthread.php?s=&threadid=239854

File Manipulation
ls -l ---- This Will List All Files/Directories In Your Current Directory
ls -al ---- Lists All Files & Information
ls –alR ---- Lists All Files & Information In All SubDirectories
cd ---- Changes Directory
clear ---- Clears The Screen
cp [oldfilepath] [newfilepath] ---- Copies File From A Directory->Another
rm [filepath] ---- Removes A File
rm * ---- Removes All Files In A Directory
mkdir [dirname] ---- Creates A New Directory
mv [oldfilepath] [newfilepath] ---- Moves A File/Directory

Compression
unzip [filepath.zip]----Unzips A .ZIP File
tar -xvf [filepath.tar]----Untars A .TAR File
gzip -d [filepath.gz]----Ungzips A .GZIP File
gzip -d filepath.tar.gz----Ungziptar's A .TAR.GZ File
tar -xvf filepath.tar

Permissions
0 = --- No Permission
1 = --X Execute-Only
2 = -W- Write-Only
3 = -WX Write & Execute
4 = R-- Read-Only
5 = R-X Read & Execute
6 = RW- Read & Write
7 = RWX Read, Write & Execute

You Need To Set This On Files For
Owner - The File Owner
Group - People On The Server
User - Everyone

Its normally best if you want to keep a file really secure, to keep Group as "0" to stop people on the server from looking/changing it!

System Information Commands

du----Shows Disk Usage
netstat----This Tells You Who Is Connected To The Server + Hostname
netstat -n----This Tells You Who Is Connected To The + IP
kill----Kill A System Process
top----Gives You System Information (e.g. Processes, RAM usage etc)
ps----Shows Currently Running Processes
ps U [username]----Shows Currently Running Processes By A User
last----Tells You The Last User To Login

You can do multiple commands in order by piping them as well with a '|' in-between them like 'command -one | command -two' etc.

If you use a Microsoft Windows based system you can use a program called putty to be able to SSH into your vserver/server. The putty program can be downloaded at http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html. SSH.com also has a similar program as well for windows users. And most ssh servers normally run on port 22.

How much is the price of bandwidth when I go over my limit?
We my ask you to eventually just go onto a dedicated server all alone to yourself. Our standard price for bandwidth is $2 per
gigabyte that you go over. Your webmin control panel in the networking area has a bandwidth monitoring tool and we have monitoring tools at our datacenters which our staff will use to monitor and notify you of any potential overages. We believe in having good communication with our customers as well so you shouldn't be expecting any big overage bills.

What are the terms of any contract when signing up for services with Computer Steroids? And what if any refund policies exist?
All billing is done on a quarterly basis (every 3 months), there may be special promotions for a yearly contract or something longer than 90 days. A discount for prepaying for a longer term may be offered due to saved cost in transaction fees. Also if you'd like you can pay via paypal (paypal to paypal account) in as short as a weekly basis.

As far as refunds go our company wants to seek the fairest refund possible. If you out grow your current account eventually you'd be asked to upgrade either way. And in an out growing case you'd receive a credit for unused time as well as something like 25 percent off for the first 3 months so your finances can adjust.

Our company also wants to work hard to make that every customer is well taken care of. When an order is canceled we expect a good reason for cancellation to receive up to a full quarters credit. Some of the more expensive products in our hosting line as they go up like a dedicated server or a virtual server may be harder to receive credit. Especially hosting accounts that used over 60 percent of there resources available to them may be considered to be better suited for a 30 day credit or whichever is most relevant. Please contact our staff at anytime with any questions.

What local servers can I access for RPMs and other exciting programs?
You can access a server running on 69.64.44.92 via ftp/21 or http/80. Or if its easier to remember use one of the urls below:
ftp://ftp.computersteroids.com
http://ftp.computersteroids.com

What kind of content is acceptable to host on the Computer Steroids Network?
The type of content hosted on our servers and/or network has to simply be put as positive and non-destructive. Content containing any of the following is subject to question and removal with possible suspension or termination of services with given notice:

-Adult, Pornographic, Obscene, Disturbing, Nude, Revealing Private Areas
-Hateful, Destructive, Gang Related, Terrorism, Bloody -Murderous
-Gambling, Betting, Risky based off of pure luck with no track record
-Illegal Hacking and or Cracking Software, Breaking in places with no legal authorization
-Spamming, mass mailings, SCAMS, Fraud, Website Faking

Where can I get help making my website more dynamic?

Scripting Resources	Graphic Resources	Other Resources
Learn HTML	the GIMP	phpBB
HTML Goodies	GIMP Savvy	PHP-Nuke
Beginner's HTML	Adobe Photoshop	G:Website Templates
PHP Tutorial	Macromed. Fireworks	Google Adsense
PHP Freaks	Macromedia Flash	Google Adwords
PHP-SCRIPTS	SWiSH Zone	1st Page 2000
PHPBuilder	Swish Tutorials	Dynamic Drive
PHP Manual	4096 Color Wheel	Web Hosting Talk
CGI Programming	Microsoft Paint!	yaXay

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